he conditions of use are accepted at the moment of the initial registration as a user of the website and simultaneously with the ordering process. By accepting the Terms and Conditions, the user declares to be major and that he has legal capacity to contract according to the Portuguese civil law. People who do not have legal capacity to contract and the minors cannot purchase the products through the website. The respective parents, guardians or trustees shall be called to responsibility for contracts performed by minors or incapacitated. The contracts will be carried out by them in the exercise of the right to legal representation they have.
Description of the Website and the Service:
The website is an online sales platform, where the products of its suppliers are presented.
The suppliers are companies that offer their product (s) through the pitlane9shop.com website.
The descriptions of the products promoted on the website, will be based on information provided by suppliers, these responding solely and exclusively, for the veracity of the information. The same applies to the illustration through photos, images or videos for the products.
Register as a user:
To register, the user shall fill in all the fields of the constant form. Once registered, the registered user will access to the entry "My Account", for which he must enter his "username" and "password".
The data "username" and "password" are personal and non-transferable data and therefore the registered user undertakes not to disclose this information to anyone, nor give in to its use to a third party. If Pit Lane 9 detects a fraudulent use of the "username" or "password", it reserves, as of now, the right to terminate access to that account.
The information or personal data entered in each of the form fields must be exact, accurate and truthful. The user undertakes to keep updated the information provided in the "My Account".
At the conclusion of registration will be sent an email to the email address provided by the user, under which the confirmation of registration is requested. The Pit Lane 9 confirms the user as a registered user only after this confirmation.
The registered user can access at any time to the information provided, he has the right to modify or cancel his registration, what he can do by sending an email to firstname.lastname@example.org.
The Pit Lane 9 is not responsible for the accuracy of the information provided by users, which guarantee and respond in any case, the truthfulness, accuracy and authenticity of the personal data entered.
The registered user is responsible for all operations carried out in "My Account" which access is restricted because of the "username" and "password" only belongs to the own user.
The registered user agrees to immediately inform the Pit Lane 9 of any unauthorized use of the area "My Account" as well as of any unauthorized access to his account, he need to do it by sending an email to email@example.com. Pit Lane 9 reserves the right to suspend or deny, temporarily or permanently, the application for registration, as well as the right to cancel a previously accepted registration, without the need to communicate or explain the reasons for its decision and without this would result in any liability.
Use of the service:
To purchase the Products, the user must click on the link next to the product and buy it. The user must indicate the number of products he wants to purchase and enter the data requested to him on the page.
The user, registered or unregistered, to access the website to make a purchase offered by Pit Lane 9 agrees to the Terms and Conditions.
After the user confirms his order and makes payment of the articles, the Pit Lane 9 sends him a message confirming receipt of the order and payment.
If, after the payment of the articles, the Pit Lane 9 verifies any situation of unavailability, the user will be credited of the amount corresponding to the article and sent out a warning message.
The prices on the website are in Euro and already include VAT at the rate in force and all other taxes that may apply, unless otherwise indicated.
The Pit Lane 9 provides to the User various forms of payment: Visa, Mastercard, ATM or through Paypal payment system.
The shipment of the orders will be made to the address given by the user on the day of the order.
Costs and delivery times will be communicated to the user at the time of the order. The user, when making the order, accepts the costs and delivery times reported at time of the order.
If for any reason it is not possible to meet the deadline of delivery indicated, Pit Lane 9 will inform the user of this situation and will give you the option to keep the order establishing a new date of delivery, to amend the order of acquiring another product with an equivalent price or cancel the purchase, in which case you will be refunded of the amount paid.
Returns and exchanges:
Will only be accepted new product returns, complete with tags and undamaged, altered or erased original product packaging. In the specific case of perfumes, the product packaging must be intact and in good condition.
Incomplete, damaged or used products will not be accepted.
The user you want to return the product, may do it within the period of 14 days from the date of receipt of the same by filling in the return form and proceeding to sending it with the product in question, indicating that he wants to return it and indicating the NIB to process the wire transfer.
The return must be addressed to: Pit Lane 9, Rua Cesário Verde, n.º 20, 2º Direito, 1170-091 Lisboa, Portugal.
The cost of the return and exchange of products is the user's responsibility, with the exception of defective products.
After examining the product, the user will be advised of his right or not of the return of the monies paid. The refund will be made as soon as possible within 30 days of the product return date.
The Pit Lane 9 makes size changes of the same Article. In the case of stock rupture of the size by which the client wants to change, he should choose another color available. If all the material number is sold out, the user can opt for the replacement of items in stock in case of no discontinuity, for the purchase of a product of an equivalent price or for the refund.
Received the return, attached with the form of devolution or exchange completed, a review of the product is performed. The exchange is processed within 14 working days and the user will receive an email when the product is shipped.
Personal Data Processing
The Pit Lane 9 complies with all personal data processing rules, by the ways fully or partially automated, in accordance with article 4 of Law 67/98 of 26 October, in particular for the authorization or registration by the State Commission Data Protection.
Links and Cookies
On some occasions, the Web page of pitlane9shop.com uses "cookies", that is to say small data files that are generated in the User's computer and enable the achievement of certain information. Cookies are used for the purpose of improving the service provided by the site, but do not store personal information about users, since the information collected is anonymous.
The Registered User has the option of preventing the creation of cookies by selecting the appropriate option on his browser. However, Pit Lane 9 is not responsible for the proper functioning of the site after disabling this feature.
Online Dispute Resolution in Accordance in Portugal:
1. In case of consumer dispute, defined in accordance with the provisions of Law No. 144/2015 of 8 September, consumers may contact an Alternative Dispute Resolution entity (ARD) competent for alternative consumer disputes.
2. Without prejudice to law, their statutes and regulations that regulate alternative resolution entities for consumer disputes, a entity is considered competent to resolve the consumer disputes located in the area where contract celebration occurred or the area of the local purchase and sale of goods or the provision of services. If exists for the sector specific alternative dispute resolution entities with expertise, consumer can contact also these entities.
3. If there is no competence Alternative Dispute Resolution entity in the area of the local where goods and services were contracted or existing entities do not consider themselves competent due to necessary expertise, the consumer may contact the National Information Center and Consumer Disputes Arbitration (Centro Nacional de Informação e Arbitragem de Conflitos de Consumo), located in Lisbon, Portugal, by the email address: firstname.lastname@example.org and available on http://www.arbitragemdeconsumo.org.
Read more information on Alternative Dispute Resolution
Law and Jurisdiction:
In all the omissions, this contract shall be governed by the provisions of Portuguese law.
Any litigation arising from this contract may be solved using the arbitration in accordance with its own rules.
In the absence of agreement on the use of arbitration shall be competent to settle any issues or controversy which may arise about the contents, activities, products and / or services contracted by users of pitlane9shop.com website, the Portuguese courts, with the competent District Court Lisbon, expressly waiving any other jurisdiction.